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Soft Skills for Gutter Tradespeople

Great installers know that precision comes from practice, not personality. The same is true for soft skills - like communication, professionalism, teamwork, and handling feedback.

These aren't traits you're born with—they're practical skills that can be learned and improved. In this course, you'll develop the people skills that make you a more valuable installer and teammate.

This course takes roughly 30 minutes to complete.
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What's included?

  • 5 sections
  • 1 Certification

Professional Communication

Learn how to communicate effectively with coworkers, supervisors, and customers, including giving and receiving feedback, resolving conflict, and representing your company professionally.

Workplace Mindset

Build the habits that make crews successful, including accountability, reliability, problem-solving, emotional intelligence, and maintaining a positive attitude on every job.
Meet the instructor

Noah Lantz

Noah is the director of the Rain Gutter Association. He's designed software for the industry, developed sales processes for home improvement and tech companies, and (yes), sold gutters himself.

Noah is passionate about adopting best practices, developing new solutions to old problems, and the people working in and around the gutter community.
Patrick Jones - Course author
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